I opened Outlook 2016 again and now I can get my mail.

Go through the process of adding an IMAP account as normal, specifying everything you need to for your Gmail account (info can be found in Google if needed).Īfter I entered everything correctly, it tested and created successfully.

In that dialog box, choose 'Email Accounts'.

You may be asked if you want want this app to make changes.

Click on 'Account Settings' and choose 'Manage Profiles'.

It will bring you to the old style screens instead of the one above. You actually need to go through 'Account Settings' → 'Manage Profiles' and add it through that window. You should see something like this: Select Finish. Outlook takes a minute to obtain the settings from Gmail and test the connection. In the dialogue box that appears, enter your Gmail email address and password. Click the Plus ( +) and choose New Account.

The bug is only encountered going through the 'Add Account', where you get the screens noted above but can't enter all the other information we used to enter. In Outlook for Mac, click Preferences > Account. I finally found the work around, which suggests its a bug in Outlook 2016's gmail setup.

Still nothing, yet it worked elsewhere (mail client in Windows 10, web, etc.) I ensured my gmail was IMAP enabled and Allow Less Secure Apps turned ON. Microsoft Outlook is a secure email app that keeps you connected and protected with your email, calendar and files all in one app. I was having the same issue trying to get Outlook 2016 to connect to my gmail account.

Google email setup for outlook 2016